As an SLA trainer, lecturer, consultant, manager and entrepreneur in the area of service level agreements
and IT service catalogues, Dr. Ing. Robert Scholderer has gained profound practical experience and everyday know-how from numerous assignments. The SLA speaker and author of the bestselling book "IT Service Catalogue" would like to give you insight into the pitfalls in the SLA contracts. He is known for making the otherwise monotonous content of the service level agreements, more lively for his audience with intelligent and creative media to keep them pinned to the lecture. His book "IT Service Catalogue" is already one among the 20 most important computer science books on amazon.
Are you interested in inviting him as a speaker? Contact him directly.